With almost two decades of diverse IT experience, I’ve excelled as a business owner and contributor to top-tier companies, including leading E-commerce and top-tiered 3PL entities. My career spans impactful roles in analytics, telecommunications, information technology, product development, product management, and networking.

As a seasoned professional, I’ve seamlessly transitioned from individual and highly technical roles to analytics, sales engineering/support, and management. This wealth of experience provides a unique perspective on the pivotal role IT professionals play in shaping service delivery and fostering customer engagement. Proficient in presenting project progress to C-level executives, I align IT efforts with overarching company goals, influencing organizational strategies.

As the owner of an IT managed services provider, I oversee procedures, processes, metrics, and standards, leading the integration of technological advancements into business operations. This role demands adept management of relationships, coordination among IT teams, and meticulous execution, control, and scheduling of planned releases to pre-production and production. My active involvement in negotiating outage windows and overseeing the change management process underscores my commitment to enhancing overall IT system efficiency and reliability.

Beyond the technical realm, my commitment to community well-being extends to active volunteering and contributing to numerous local organizations. This showcases how IT professionals can play a pivotal societal role. Engaging in philanthropic initiatives and giving back aligns with the social responsibility inherent in the IT professional’s role. This holistic approach recognizes the significance of leveraging technology for both business success and community betterment. My involvement in volunteer activities emphasizes dedication to making a positive impact beyond the IT sector, highlighting the transformative power of community engagement.

Notably, my entrepreneurial journey involves founding and successfully managing eight greenfield IT startups, showcasing prowess in dynamic business environments. In conclusion, my core strengths in critical thinking, leadership, and effective communication serve as a testament to the indispensable role IT professionals play. In environments requiring real-time decision-making, my contributions have been instrumental in shaping the present and future of technological landscapes.